Frequently Asked Question

My printer won't turn on. What should I do?
Last Updated 2 years ago

Here are some steps you can take to troubleshoot a printer that won't turn on:

  1. Check that the power cable is properly plugged into both the printer and the wall outlet.
  2. Check that the power outlet is working by plugging in another device.
  3. Try pressing the power button on the printer to turn it on.
  4. Check that the printer is not in sleep or standby mode.
  5. Try unplugging the printer for a few minutes, then plugging it back in and turning it on.
  6. If none of these steps work, the printer may need to be serviced or replaced.

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