Frequently Asked Question

Wi-Fi Connectivity Issues
Last Updated a year ago

  1. Problem: Devices are unable to connect to Wi-Fi or frequently disconnect.

Resolution:

  • Ensure the Wi-Fi is enabled on the device.
  • Move closer to the router to check for signal strength.
  • Restart the router.
  • Check if the network is hidden or if the password is entered correctly.
  • Update the router's firmware.

Image Description: An image illustrating a Wi-Fi signal icon with varying strength levels, from strong to weak, alongside a router icon.

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