Frequently Asked Question

1. Problem: Users cannot access certain websites or get a "server not found" error.

Resolution:

• Clear the DNS cache on the device.
• Change the DNS server settings (e.g., to Google’s DNS: 8.8.8.8, 8.8.4.4).
• Restart the router.
• Check the hosts file on the device for incorrect entries.

Image Description: An image depicting a browser error page showing “server not found,” with arrows pointing to the DNS settings.